Residents

D&M Realty and Management has the experience necessary to help you enjoy your tenancy. We have personnel on call and ready — days, nights, weekends, and holidays — to respond calmly and efficiently to any emergency that might arise.

To process your application, we require:

• Fully completed and signed application from all adults (18+)
• $35 non-refundable application fee for each adult
• Security deposit
• must be received within 24 hours of approval
• in order to secure the property

Income Requirements

• Combined gross monthly household income must be at least 3 times the monthly rent.

Applicants are expected to meet the following minimum standards:



• FICO score: 700 or higher
• Debt-to-income ratio: Less than 35%
• Rental history:
• No prior evictions
• No collections (especially related to housing, utilities, or similar obligations)

What Is a Maintenance Emergency?

A good rule of thumb: any maintenance issue that could potentially cause injury, serious property damage, or a threat to health and safety is considered an emergency.

Examples of emergencies include:

• Broken water lines
• Flooding
• Fire (call 911 first)
• Broken door or lock you cannot secure
• Gas leak or broken gas line
• Sewer back-up and flooding
• No heat in winter
• No air conditioning in extreme heat conditions
• Electrical issues (sparking, smoking, loss of power to critical areas)
• Leaking roof
• Carbon monoxide detection / alarm sounding
• Extended power outage
• Intruder break-in (call 911 first)

If you are ever unsure, treat possible life-safety issues as emergencies and call.

What Is Not Considered a Maintenance Emergency?

If an issue does not pose an immediate threat to health, safety, or property, it is not an emergency. These items should be submitted through your tenant portal (available 24/7):

• Burnt out lightbulbs or fixtures
• Appliance malfunction
• No hot water
• Broken ice maker
• No air conditioning (if outside temperature is below 90°F)
• No heat (if outside temperature is above 50°F)
• Noise complaints
• Parking disputes
• Minor leaks (that can be contained with a bucket/towel and are not causing damage)
• Utility bill questions
• Problems with your roommate
• Requesting a new roommate or lease change

How to Report a Maintenance Emergency

If you have a maintenance emergency, please contact:

Angie Durbin
Phone: (619) 253-8890

If no one answers, leave a detailed message. Your call will be returned as quickly as possible.

For fire, active break-ins, or any life-threatening situation, call 911 first, then notify management.

All rent payments must be received on or before the 5th of each month to avoid late fees.