Full-Service Monthly Management Includes

For a simple monthly management fee, D&M Realty and Management provides

comprehensive, day‑to‑day oversight of your rental property:

Monthly Rent Collection

We handle all aspects of rent collection from your tenants.

Utility Bill Collection (If Applicable)

When utilities are tenant-responsible but billed to you, we collect and

reconcile those charges.

Payment of Property-Related Bills

We can pay approved bills on your behalf, including:

- HOA fees

- Mortgage payments

- Insurance premiums

- Utilities

- Repairs and maintenance invoices

- Property taxes

Serving Management-Related Notices

We prepare and serve notices related to the *management* and tenancy of

the property.

*Not included: Notices related to the sale of the property when an

outside brokerage is handling the sale.*

Maintenance Coordination During Tenancy

We coordinate and manage maintenance and repair issues that arise during

your tenant’s occupancy.

*Not included: “Make-ready” work specifically to prepare the property

for sale when an outside brokerage is handling the listing.*

24/7 Emergency Maintenance Response

Our management team is on call around the clock for tenant maintenance

emergencies.

Direct Deposit of Rents

Net rental proceeds are deposited directly into your bank account each

month.

Online Owner Portal & Statements

Access your financials anytime through your secure online portal,

including:

- Monthly owner statements

- Year-end statements for tax preparation

Vendor Supervision

We coordinate and supervise our trusted, vetted vendors with whom we

have long-standing relationships and proven quality of work.

*Owners may use their own vendors; however, we are not responsible for

communication, supervision, ensuring completion, or making payments to

outside vendors.*

No Management Fees While Vacant

We do not charge a monthly management fee when your home is vacant.

Help with Problem Tenants & Evictions

We can manage every aspect of the eviction process, including notices

and coordination with attorneys.

*Attorney fees and court costs are not included in the management fee.*

Project Coordination for Major Work

We can gather quotes and help coordinate larger projects such as

remodels, mold remediation, roofing, and more.

*Large construction or renovation projects may incur an additional

project management fee.*

Annual Property Inspections

We perform annual inspections for a small fee to help protect your

investment and catch maintenance issues early.

The services below are *not* covered by our standard property management

agreement. If requested, they may incur additional fees or require

third-party professionals:

Property Maintenance & Repair Costs

Owners are responsible for all actual maintenance and repair expenses

(labor and materials) for the property.

Tenant Placement / Leasing Services

Marketing the property, showings, application processing, tenant

screening, and lease-up or lease renewal fees are billed separately from

the monthly management fee.

Excessive Property Visits

Owner-requested or unscheduled visits to the property beyond what is

reasonably required for normal management may be subject to additional

charges.

Multiple Inspections Per Year

Inspections beyond our standard annual inspection (for example,

quarterly or monthly inspections) are not included.

Trips for Police Reports or Insurance Adjusters

Visiting the property specifically to file police reports, meet with law

enforcement, or meet with insurance adjusters is not included.

Court Appearances & Litigation Support

Time spent traveling to and appearing in court, or assisting with

litigation beyond standard eviction coordination, is not included.

Attorney fees and court costs are always the owner’s responsibility.

Insurance Claim Filing & Follow-Up

Preparing, filing, and managing property insurance claims on your behalf

is not part of the monthly management service.

Home Warranty Claim Management

Initiating service requests, filing claims, and coordinating vendors

through a home warranty company are not included.

HOA Architectural Submissions & Meeting Attendance

Preparing and submitting architectural review requests or attending HOA

meetings (in person or virtual) on your behalf is not included.

Yes, D&M Realty and Management accepts rent payments in several convenient

ways:

Online Payments via Tenant Portal

- ACH (electronic bank transfer)

- Credit card

- Debit card

In-Person or Mail-In Payments

- Personal checks

- Cashier’s checks

These can be mailed to or dropped off at our office.

Owner distributions are made via ACH direct deposit, net of:

- Monthly property management fees

- Any other approved expenses related to the property (repairs,

utilities, HOA, etc.)

Established in 2011, D&M Realty and Management is a boutique property

management company owned and operated by USN veteran Angie Durbin. We specialize in full-service management for single-family homes and multi-family properties throughout San Diego County.

Our clients include individual owners, private investors, and commercial

entities who value hands-on service and clear communication. At D&M, we are

committed to transparent, profitable partnerships with every owner,

delivering exceptional care, responsive service, and professional expertise

in everything we do.

No, D&M Realty and Management does not have an in-house maintenance

department. Instead, we work exclusively with trusted, third-party vendors.

No Markups on Invoices

Repair and maintenance work is not marked up by our company. You pay

what our vendors charge.

Discounted Vendor Pricing

In many cases, D&M receives discounted pricing from our long-term

vendors, and we’re happy to pass those savings directly on to our owners.

Your secure online owner portal provides easy access to key financial and

property reports, including:

Owner Statements – Monthly summaries of income, expenses, and

distributions

Tax Forms – Year-end forms and reports to help streamline tax

preparation

Cash Flow Reports – Detailed view of money in and out over selected

periods

Delinquency Reports – Snapshot of any past-due tenant balances

Income Statement – Profit & loss reporting for your property or

portfolio

Lease Expiration Detail – Upcoming lease end dates to help with planning and renewals

Rent Roll – Current rent, deposits, and lease details for each

occupied unit

Management Fees: Single-Family vs. Multifamily

Single-Family Homes

D&M Realty and Management does not charge a monthly management fee for

single-family homes while the property is unoccupied.

Multifamily Properties

Multifamily management fees are based on scheduled rents and are still

charged even when one or more units are vacant.

any of our owners are active-duty military members who are deployed or

stationed overseas, as well as owners who live out of state.

Through our secure, cloud-based online owner portal, you can:

- Communicate directly with your property manager

- Access financial reports and tax documents

- Review property activity, maintenance updates, and notes

This allows you to confidently manage and monitor your investment from

anywhere in the world.

D&M specializes in managing both single-family and multi-family residential

properties, including:

- Condominiums and townhomes

- Single-family homes

- Duplexes, triplexes, and fourplexes

- Smaller multifamily buildings (fewer than 20 units)

- Larger apartment complexes

D&M Realty and Management serves all of San Diego County, including:

- Coastal Areas

- South Bay

- North County

- East County

If your rental property is located anywhere within San Diego County, we can manage it.